Custom Ordering
1. Initial Contact
If you're interested in a custom order, please reach out to me with your specifications. Make sure to include as many details as possible regarding your request.
You can contact me via:
- Email: customs@armoredkitty.com
- Instagram: @armored.kitty
2. Response Time
I usually reply within 3 business days of receiving your inquiry. After my initial response, I ask that you reply within 48 hours to confirm the details and keep the process moving forward.
3. Discussion and Confirmation
Once I receive your inquiry, I'll review the details and discuss specific requirements, options, and preferences with you to make sure your order is exactly what you want.
Please note: I reserve the right to decline to complete a custom order if I feel it doesn’t align with my work or capabilities.
4. Custom Quote and Timeline
After finalizing the details, I'll provide you with a custom quote and an estimated timeline for completion. Processing times for custom orders vary depending on the complexity and availability of materials.
5. Payment and Order Confirmation
Once you agree to the quote and timeline, I’ll arrange payment. After receiving payment, your order will be confirmed, and I'll start working on it.
6. Order Completion and Shipping Details
Once your order is complete, I will upload it to my shop and send you the link to purchase. From there, you will be able to fill out your shipping details. After you provide the information, your order will be processed for shipment.